Troubleshooting

Find step-by-step guides to help you solve most common TriggerBox problems.

Steps to take before contacting support
We at ESPER are proud of our high quality products, but we are even more pleased with how well received these tools are. However, there are times when certa...
Fri, 17 May, 2019 at 9:22 AM
Hardware issues - Troubleshooting
Hardware Troubleshooting Issue: TriggerBox not responding to Serial commands. Fix 1: After opening serial port connection to the box, wait 3 seconds for t...
Tue, 6 Aug, 2019 at 11:54 AM
Software issues - Troubleshooting
Software Troubleshooting Issue: TriggerBox is not found by the computer when using the TriggerBoxController Software. Fix 1: Ensure box is in blue mode, s...
Thu, 12 Sep, 2019 at 10:20 AM